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This tender with title LRFP - 2018 - 9144777 - Consultancy for Health Information System Support has been published on Bidding Source portal dated 21 Nov 2018 for the country of Jordan. It has been categorized on Information systems. For similar tenders you can see tenders mentioned below of this page.
TERMS OF REFERENCE FOR SERVICE CONTRACTING
FCMT Approach: Health Information System Support
Assignment: Consultancy for Health Information System Support.
Duration: 6 Months.
Estimate number of working days: 126 Days.
Reporting to: Health Manager - H&N section.
Second Reporting to: Chief of Health and Nutrition.
UNICEF works in 190 countries and territories to protect the rights of every child. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children's rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfill their potential to the benefit of a better world.
To address the challenges associated with the epidemiological shift towards increasing prevalence of non-communicable diseases and meeting the immediate and short-term health needs of Syrian refugees, as well as fulfilling country’s commitment to reach universal health care coverage for all people living in Jordan, the Ministry of Health (MoH) is aiming to modernize the primary health care (PHC) system through the adoption of a family medicine model under its National Health Strategy (2015-2019). The strategy calls attention to the underutilization of PHC services throughout the country, as well as challenges in equitable access to care. The most common problems in accessing PHC are physical and financial access, quality of care, and a lack of specialized care. Reaching universal health care coverage requires the expansion of PHC and strengthening the health system in general to reach the most vulnerable and marginalized population. UNICEF, in collaboration with Bill and Melinda gates Foundation, is supporting the MoH expand the reach of PHC to village level through an innovative Family and Community Medicine team (FCMT) approach, based on the principle of equity.
The objective of this assignment is to support MoH and UNICEF to review and develop a functional system to digitalize health records and workflows that are being used in the health centres, to a one digital health information system, that can be accessed by health directorates and governorates as well as health centres based of specific privileges.
SCOPE OF THE WORK (WORK ASSIGNMENT)
To achieve the above objective, the Contracted company, will provide MOH with the needed IT Staff with different skills and experience, based on pre-request from MOH. The requested staff shall perform the following tasks, in close coordination with Ministry of Health and UNICEF Health team:
DESCRIPTION OF ASSIGNMENT
Currently, at MOH in Jordan, peripheral, primary and comprehensive health centers collect service delivery data on paper-based standard health information management system (HMIS) forms. The collected data is summarized monthly and sent to the governorates some of which is entered in to the national web based electronic health information system (HIS) at MoH. Availability of timely and accurate data is critical to assess program success, quickly identify challenges, undertake a course correction and inform planning. The Health and Nutrition section at UNICEF Jordan country office is seeking an institutional IT (Information Technology) development contractor to strengthen the health information system and improve availability of data to enable effective monitoring and planning of the Family and Community Medicine (FCMT) Approach. Reporting to the health manager for supervision and under the guidance of the director of IT at the Ministry of Health, the contractor will work on the following:
Pilot the digital program at different levels to address issues that might arise and fix errors / problems that are identified, before guiding final deployment;
THE CONTRACTED COMPANY SHOULD TAKE INTO CONSIDERATION THAT
Included major activities:
The contracted company will undertake the following activities
EXPECTED DELIVERABLES AND DELIVERY DATES
The following deliverables are required and to be submitted by the deadline when primarily produced in English and translated in Arabic when requested. The entire assignment is expected to be completed within 6 months.
PLEASE REFER TO ANNEX1
DELIVERY DATES AND DETAILS ON HOW THE WORK MUST BE DELIVERED
The consulted company is expected to submit a detailed work plan, methodology with timed deliverables in the proposal. UNICEF will have a full oversight on the implementation of the key tasks of the consultancy as appropriate to the tasks.
The assignment will be managed by the Health Manager with overall guidance from the Chief of Health & Nutrition at the UNICEF Jordan Country Office under the technical guidance and leadership of the IT Directorate at MOH. Formed steering and technical committees of the project will track progress and eventually endorse final deliverables.
The Health Manager will provide direct supervision on the assignment. The second reporting officer will be the Chief of Health & Nutrition. The consultant institution is expected to report the progress on a weekly basis via either e?mail, meeting or telephone call.
If the consultancy involves participation of beneficiaries or other stakeholders for the purpose of the system testing through data reporting, it is important to take into consideration ethical standards for respectful communication and gathering of information from participants. All products developed in the course of this consultancy are the intellectual property of UNICEF. The consultant may not share these products outside of the scope of this constancy without the express permission of and acknowledgement of UNICEF.
OFFICIAL TRAVEL INVOLVED
Travel to project areas within Jordan during the assignment may be required; the contracted agency is expected to make all travel arrangements. Standard UNICEF regulations will apply.
DESIRED QUALIFICATIONS, SPECIALIZED KNOWLEDGE AND EXPERIENCE
The company should provide a rate card for the following positions with recommendation on their utilization during the engagement period:
Business Analyst. (7+ Years of experience in UML, DFD ”Data flow diorama”, strong experience in stack holder analysis .
Education: A University Degree in computer science or a relevant degree is a must.
COMPANY REQUIREMENTS AND TECHNICAL KNOWLEDGE:
Language: Fluency in English and Arabic is required.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified candidates from all backgrounds to apply.
PERFORMANCE INDICATORS FOR EVALUATION OF RESULTS
Proposed timelines for completion of assignment tasks are met and deliverables submitted on time with excellent quality as specified in this Term of Reference (ToR) under Objectives, Scope and Deliverables and as agreed between UNICEF and the firm after the contract is signed.
FREQUENCY OF PERFORMANCE REVIEWS
Performance reviews will be conducted after completion of each task. Weekly meeting or conference calls will be held with the contractor (if needed) to discuss progress and jointly brainstorm on next steps.Monthly meetings with the consultant along with MoH IT Task Force will be convened to review the progress.
CALL FOR PROPOSALS
A two-stage procedure shall be utilized in assessing the proposals, with assessment of the technical proposal being completed prior to any price proposal being compared.
Applicants shall prepare a proposal as an overall response to TOR ensuring that the purpose, objectives, scope, criteria and deliverables are addressed. The proposal shall include background understanding, methodology, assignment structure, proposed idea and work plan.
Applications shall therefore contain the following documentation:
REQUEST FOR PROPOSAL EVALUATION AND WEIGHTING CRITERIA
All requests for proposal will be weighed according to the technical (70%) and financial considerations (30%).
Minimum technical score: 70% of 70 points = 49 points
Only companies that reach minimum technical score on Technical evaluation will be qualified and considered in financial evaluation.
Financial (30% weightage)
A financial proposal with a breakdown of all costs that are to be charged to UNICEF. This includes estimated number of working days, consultancy fees, all office administrative costs, international and local travel costs, as well as any additional requirements needed to complete project or that might have an impact on cost or delivery of products. Travel expenses should be based on the most direct route and economy fare. Quotations for business class fare will not be considered.
The total amount of points allocated for the price component is 30. The maximum number of points will be allotted to the lowest price proposal that is opened and compared among those invited firms/institutions which obtain the threshold points in the evaluation of the technical component. All other price proposals will receive points in inverse proportion to the lowest price; e.g.:
Max. Score for price proposal * Price of lowest priced proposal
Score for price proposal X = ---------------------------------------------------------------------------
Price of proposal X
The Financial Proposal shall be submitted as a separate file, clearly named Financial Proposal. No financial information should be contained in the Technical Proposal.
UNICEF RESOURCE IN CASE OF UNSATISFACTORY PERFORMANCE
Standard UNICEF contractual penalties will apply. Proposed timelines for completion of activities are met and deliverables submitted on time with excellent quality and as per the standards described in the TORs as well as UNICEF global standards. Overall performance at the end of the contract will be evaluated against the following criteria: timeliness, responsibility, initiative, communication, and quality of the services and products delivered.
CONDITIONS & PAYMENT
The contractor is eligible for the following payment as percentage of the total contracted amount when conditions are successfully satisfied
PLEASE REFER TO ANNEX2.